ABOUT US

• New York Shuk is a family-owned business founded by Ron and Leetal Arazi, focused on sharing the authentic flavors of Middle Eastern food.
• Our handmade pantry items are sold at top stores including Whole Foods, Wegmans, Sprouts, the Fresh Market, and other specialty retailers across the USA.
• We aim to make genuine, high-quality Middle Eastern flavors easy to use for everyday cooking in America.
• We are now looking for an enthusiastic person who can help represent and grow our brand.
• "Condiments Come and Go, but New York Shuk Harissa is Forever." – Bon Appétit Magazine
• Learn more at: nyshuk.com

KEY RESPONSIBILITIES

• Manage wholesale, foodservice, and distributor orders from start to finish, resolving any issues that arise.
• Help coordinate and schedule product shipments with freight companies to ensure on-time deliveries.
• Prepare and organize all required shipping and order documents such as Bills of Lading (BOLs) and packing lists.
• Monitor stock levels across various warehouses and manage reporting and stock transfers.
• Communicate with third-party logistics providers (3PLs), shipping partners, and co-packers when needed.
• Deliver excellent customer support by handling questions, product replacements, and claims efficiently.
• Keep accurate data updated in Asana, 3PL systems, and damage tracking tools.
• Send product samples from the office for sales, media, and customer requests.
• Handle invoicing, Faire payouts, and wholesale billing processes.
• Review and reconcile invoices on a weekly basis.
• Maintain weekly communication with the bookkeeper for financial updates.
• Improve existing systems and workflows to increase operational efficiency.
• Maintain important reports related to logistics, order fulfillment costs, and product damages.
• Lead special projects such as researching and evaluating new freight carriers and 3PL partners.

EXPERIENCE REQUIRED

• Minimum 1 year of experience in logistics, operations, or a similar role, ideally within a CPG startup environment.
• Must have strong skills in Google Workspace and Microsoft Office especially Excel and Google Sheets. Familiarity with QuickBooks, CIN7, and Squarespace will be considered an added advantage.
• Prior experience working with KeHE and UNFI will be a major plus.
• Excellent written and verbal communication skills with the ability to work well with both internal teams and external partners.
• Outstanding project management abilities with experience handling multiple tasks in a fast-moving work environment.
• Analytical mindset with the ability to understand data, review performance reports, and use insights to improve operations.
• Good knowledge of freight and shipping terminology.

HOW TO APPLY

• If you feel you are a great fit for this position, send your resume and a personalized cover letter to our Co-Founder, Leetal, at jobs@nyshuk.com
• Use this subject line for your email: [Your Name] Application for Logistics & Operations Associate
• In your cover letter, explain why you are excited about this opportunity and how you can add value to our team.